Terms and Conditions


Using this website is subject to the following Terms and Conditions.

By logging on to this website, you agree to be bound by the Terms and Conditions below. These terms-of-use are a legal agreement between us and describe the terms and conditions applicable to your use of our website and the services we offer. You must read, agree with and accept all the terms and conditions in this agreement and our Privacy Policy. 

This agreement includes those terms and conditions set out below and those incorporated by reference. We strongly recommend that you also access and read any other information contained on other pages or websites referred to in this notice, as they may contain further terms and conditions that apply to you. Please also refer to our Privacy Policy. 


We aim to satisfy the requirements of all of our customers as efficiently as we can. However, we realize that this may not turn out as expected. We ask that you contact us via email at cx@charlizemarketing.com in order that we may swiftly act upon the issues raised by you.


This website and all materials on it, including, but not limited to, images, are the property of Charlize Marketing Limited and are protected from unauthorized copying and dissemination by Kenyan copyrights law, trademark law.

You may not reproduce, republish, upload, post, transmit or distribute in any way any materials on this website without the prior written permission of Charlize Marketing Limited. 


You acknowledge you are responsible for all communications sent via or to this website and agree with your use of this website for proper and lawful purposes only. 

You will not carry out any act or omission or procedure which would: damage, delay, interrupt or impair the use of this website or its software; Cause any illegal, offensive, defamatory material to be placed on or associated with this website; Be in breach of any copyright, trademark, privacy, confidence, or any other third party right; or cause any inconvenience to its employees, servants, agents, software and other suppliers or any other third party, including, without limitation, creating or buying software viruses, chain letters, unsolicited communications and ‘spam.’

Should you breach any of these Terms and Conditions, you will indemnify and keep indemnified Charlize marketing Limited, employees, servants, agents, professional advisors, suppliers and affiliates from time-to-time against all damages, losses, claims, costs, charges, awards, orders, judgments and other liabilities suffered or threatened as a result of a breach of these conditions. 


You agree to indemnify and hold us and our affiliates and agents and their respective officers, directors and employees harmless from any claim or demand, including legal fees, made by any third party due to or arising out of your breach of this agreement or your violation of any law or rights of a third party. 


We may immediately issue a warning and deny your access to all or part of the website or refuse to provide our services to you without notice if: 

  • You are in breach of any part of this agreement. 
  • We cannot, for any reason, verify or authenticate any information you provide to us. 
  • We believe your actions may cause legal liability for us, you, or any other user. 


These Terms and Conditions set forth the entire understanding and agreement between us. 

We may amend these Terms and Conditions by updating a revised agreement on our website. Any amended Terms and Conditions will govern new user registrations from the date that it is posted and existing users will be bound by the amended agreement after the expiry of 14 days following the date of posting. 

Nothing in these Terms and Conditions shall create or be construed to imply any agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between you and Charlize Marketing Limited.

Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in full force and effect. You cannot assign this agreement; however, we may assign it at our sole discretion. 

Our failure to act regarding a breach by you or others shall not be considered as a waiver of our right to act regarding subsequent or similar breaches. Any person who is not a party to this agreement has no right to enforce any term of this agreement. This does not affect any right or remedy generally available to such a third party in law or otherwise. 



These Terms and Conditions are governed by and construed under the Kenyan law and you agree that Kenyan courts will have exclusive jurisdiction for any dispute under this agreement. 

The laws of your country may differ from Kenyan law and there may be additional legal requirements for you to use our website or services. You must comply with all applicable local and international laws, statutes, ordinances and regulations regarding your use of our website and services. 

We cannot monitor the laws of every country and it is your responsibility to ensure that your use of our website and services is legal.